Air Filter & Intake Discussion

[Cygnus X-1]

Thanks for the detailed description, Ben. A video showing the deficiencies would be even more emphatic.

It’s outstanding to see active members here who care about holding manufacturers to high quality standards.

 

[WestYorkshireLad]

I had a good chat with them today, they said they think a batch has gone astray, I have sent mine back for them to investigate and they have promised to send me a new one that will fit perfectly so will wait for that. To be fair to them they were very apologetic and wanted to make it right. Looking forward to the new one.

 

[i-Liam]

Really unhappy with the fit....will be looking to return mine.

 

[Cygnus X-1]

Really unhappy with the fit....will be looking to return mine.

Report it to Pipercross as the gents here are doing. The more people respond, the quicker they’ll resolve it.

 

[WestYorkshireLad]

Really unhappy with the fit....will be looking to return mine.

Email them Liam they will sort it as @Cygnus X-1 said the more people who report it the quicker a fix will be done. They seemed genuinely upset it has happened and want to sort it.

 

[i-Liam]

Email them Liam they will sort it as @Cygnus X-1 said the more people who report it the quicker a fix will be done. They seemed genuinely upset it has happened and want to sort it.

Emailed now.....not sure it’s safe to leave it on or should I take it off as I feel like checking it’s okay after every drive.

 

[WestYorkshireLad]

Emailed now.....not sure it’s safe to leave it on or should I take it off as I feel like checking it’s okay after every drive.

Take it off, best to play it on the safe side.

 

[Ben Richards]

Emailed now.....not sure it’s safe to leave it on or should I take it off as I feel like checking it’s okay after every drive.

Any doubt at all then put the OE Part back on. It might be that nothing happens but to me its not worth the risk.

 

[TarmoT]

I will keep mine and just check it from time to time. Shipping it back to the factory will cost me half of the value of filter so there is no sense to send it back.

 

[Ben Richards]

Got a phone call this morning. Apologised, said it was a dodgy batch and the filter was cut too short.

 

[WestYorkshireLad]

Got a phone call this morning. Apologised, said it was a dodgy batch and the filter was cut too short.

Did they say where you needed to send the faulty filter back too?

 

[Ben Richards]

Did they say where you needed to send the faulty filter back too?

Yeah, he said they would email across an address. Hopefully not too expensive to send back

 

[Ben Richards]

Sorry, I misread. I do have to send it back but I'm waiting for an email with address

 

[WestYorkshireLad]

Sorry, I misread. I do have to send it back but I'm waiting for an email with address

Can you let me know of the address as they seem to have 3 lol

 

[Ben Richards]

Can you let me know of the address as they seem to have 3 lol

As soon as I hear from them I'll let you know

 

[i-Liam]

I am waiting on return address too....and they will ship a new one from the next batch.

 

[i-Liam]

Still no email....so I won’t be posting it back today then!

 

[paul-h]

Bad batch screams bullshit to me. I think they had one that was already similar - let’s say something like MK3 Focus RS - trial fitted it then assigned it a new part number for our car then punted it out the door.

What I do agree with is how they have dealt with it. Let’s wait and see the outcome!

 

[Crocoman]

Mmm. It all sounds a little suspicious to me. I’d imagine everyone’s filter from Pipercross is exactly the same and it’s just whether people are accepting of it not fitting as tightly as the OEM one or not.

I think that Pipercross have thought they could get away with pulling a sneaky one here. I mean, looking at cone ‘performance’ filters anyway, it doesn’t look like hundreds of hours of R & D goes into their development to me. It’s just the different material they use isn’t it.

Anyway, I’m glad it looks like it’s be sorted. It’d be good if someone could take some measurements of the seal, fitment size etc juts to see what changes they make.

Great thread in terms of people power here btw

 

[coxy 2 carpets]

It's just weird as they raved about the fitment, even released a video about it

https://www.facebook.com/video.php?v=10156713697686155