Thanks ialexpw. My local dealership said the same thing being 2020 build, didn’t seem to interested in completing any diagnostics - sounds like I’ll be going down the silicon route aswell
Thanks ialexpw. My local dealership said the same thing being 2020 build, didn’t seem to interested in completing any diagnostics - sounds like I’ll be going down the silicon route aswell
Hi all, first time post.
I picked up a brand new hatchback (facelift) just last Thursday (12/8) and the creaking and knocking in the steering column started on Saturday (14/8). fast-forward till today (18/8 and 298km on the clock), I dropped it into the service centre this morning and just had a phone call to say its a warranty job of about $12k AUS and a 6-8 week wait for the parts. Ill give an update on the exact details when I pick it up this afternoon for all those interested.
Update:Hi all, first time post.
I picked up a brand new hatchback (facelift) just last Thursday (12/8) and the creaking and knocking in the steering column started on Saturday (14/8). fast-forward till today (18/8 and 298km on the clock), I dropped it into the service centre this morning and just had a phone call to say its a warranty job of about $12k AUS and a 6-8 week wait for the parts. Ill give an update on the exact details when I pick it up this afternoon for all those interested.
I only just had Tinting done plus a speaker upgrade so how can I get this paid for if they replace the car?
I had the same issue in my AU spec N DCT, I had it fixed during the first 1 month check/service - it was the steering shaft rubbing on the heat shield, the heat shield was adjusted and its all good now.
Update, It went in today to get the re-greasing etc and has not fixed the problem. they still have the car and will be assessing it further tomorrow to try and determine what the cause is although its looking as though it will be a whole steering rack replacement. @DASNN you made a good point. I might ring them first thing in the morning just to ask if they have checked that as the possible problem, glad to hear yours was a quick fix.Update:
after speaking to the mechanic yesterday and service centre manager we have refused to take the car back based on the expected wait time on parts and severity/extent of work that needs to be completed and the estimated time frame involved in rectifying the issue. the repair involves a complete steering rack replacement due to an "insufficient amount of grease being applied to the pinion bearing of the steering rack". At this stage I cannot comment much further as this may result in myself rejecting the vehicle due to a major defect and as a result in either refund or replacement of the vehicle.
also, thanks to everyone who has previously posted about steering rack issues with the older model as that gave myself and indication of what to expect dropping the car off to get diagnosed yesterday.
@glennbot have you had your problem resolved yet?Crap! I have the same issue with my i30N DCT FL. From about week one the steering start making the knocking/creaking noise which I thought sounded like it was coming from the suspension as it does it when not moving the wheel as well.
I'm booked in next week so the dealer can take a look but I don't want to go through extensive repairs on a brand new Car.
I only just had Tinting done plus a speaker upgrade so how can I get this paid for if they replace the car?
Crap, Crap Crap...
Update, It went in today to get the re-greasing etc and has not fixed the problem. they still have the car and will be assessing it further tomorrow to try and determine what the cause is although its looking as though it will be a whole steering rack replacement. @DASNN you made a good point. I might ring them first thing in the morning just to ask if they have checked that as the possible problem, glad to hear yours was a quick fix.
My first tip would be one of the suspension components, everything stock there or are you running lowering springs?Hello everyone,
Reopening this topic. From the messages I have been reading, I think my issue is a bit different. Whenever I acces my parking, which has a small ramp to go over the side walk, I hear a squeaking noise like if something was bending in the column steer or inside the dashboard (drivers side). It doesn't matter if I acces fromnthe right or the left and doesn't matter if it is in N mode or Normal mode. Any idea what it could be?
As per now, everything stock. Only change in that area is the anti-torque powerflex (i think it is called that way).My first tip would be one of the suspension components, everything stock there or are you running lowering springs?