Issues with 5th/6th gear (and 1st/2nd)

[r_anderson96]

Well I think the gearbox is not good even people keep saying it. I have read and heard so many who have been left with the problem the few first gears are not working and dealer or hyundai say it working properly. 20k behind and not really happy with the car anymore.

This is subject to personal preference and experience with faulty gearbox's. If it were a recurring mass problem, there would have been a recall notice by now. the vast majority of owners would speak the opposite to "what you have read". If the cars with suspected faulty synchro's went in for a gear cable adjustment, I would imagine a large number of synchro's would not have had to have been changed as part of the problem has been poor gear selector cable adjustment from factory.

You are focusing on a small minority of negatives against a large majority of positives. The gearbox IS a good gearbox, and is better than a lot of cars I have driven, especially the latest civic type R for example. It's well known it's not a bad gearbox; It's partly known occasional issues that poor investigation has led to just replacing parts that may never have had to be replaced.

 

[mikeo]

Tend to agree with the above.

In my case... I'd be willing to bet money that it's just poor gear selector cable adjustment from factory . But a combination of COVID and not trusting the dealers to get it sorted properly, prevents me from trying to get anything done at the moment. Hopefully it will just sort itself out (for ever the optimist ).

 

[Deuxiit]

They fixed the Syncros and did twice the cables. They are saying its fine now. But its not. Giving up with the car since I can't fix it myself and the dealer nor hyundai won't do it.

 

[r_anderson96]

With mass production of cars, especially on new platforms there are issues found throughout. I will agree with you, nothing is worse when you pay good money for a product that is meant to be brand new. However, Hyundai sell these cars with 5 year warranties, which you can use to your advantage- if their gearbox's are not up to working standard, that is their issue and they must rectify it.

I do fully believe that if Hyundai were to spend a little more time investigating/listening to customers along with troubleshooting - the replacing synchro's 'Solution' would not have been such a high occurrence.

@iiNNEX gearbox woes ended up in his departure from the N brand with a sour taste in his mouth regarding the experience. not because of the gearbox itself, but because of the arduous process he went through with Hyundai in trying to solve the issue. correct me if i'm wrong but in the end the gearbox issue was solved before the car was finally sent back? The gearbox itself IS a great gearbox to use and that is a fact, yet again a small minority of complaints have seemed like they have outnumbered the large number of good reviews it has received when really; it's a minority!

 

[Bu11eT]

I do fully believe that if Hyundai were to spend a little more time investigating/listening to customers along with troubleshooting - the replacing synchro's 'Solution' would not have been such a high occurrence.

THIS^^^^^^^^^^^^

 

[Deuxiit]

It's so easy to say it has 5 warrenty but if they can't fix the problem and just keep saying it has been fixed I'm out of luck with it. For me the warrenty seems to have ended when they cant fix a fault.

 

[r_anderson96]

It's so easy to say it has 5 warrenty but if they can't fix the problem and just keep saying it has been fixed I'm out of luck with it. For me the warrenty seems to have ended when they cant fix a fault.

And I understand that, it will be tiresome, frustrating and annoying that with every step they try to fix it; they cannot fix it. But if you have patience for the brand and patience for the prospect of a fixed transmission, they will eventually replace the whole gearbox if they had to. The warranty is there for a reason, and they must repair your car to operational standard.

It's really a test of how patient you can be with Hyundai. If I were in your shoes I would be as frustrated as you are. But as a whole the gearbox in our cars is a fantastic gearbox.

 

[Deuxiit]

Sound like the dealer talking but I get it it doesn't have that bad transmission since it does not affect everyone but if its been produced for years now and my car was the new 2019 model and it still had the problem unfixed I would not go as far as saying it is a fantastic. And the brand don't have good reputation here since they are low end at the annual check of the goverment mandatory testing. Trying to support them feels pretty hard burden on buyers shoulders when the brand won't help with the problem. I'm at the point that they won't look in to it anymore since it's closed case from their end.

 

[iiitee]

While mine has continued to improve with age. Like a lot of people I've not been doing much mileage this year due to the Covid situation, so only done some 4.5k miles so far. It's now just 2nd gear now that can sometimes (not consistent even when warm) that can still catch me out and needs an extra yank to get it in. I'll give it a few more miles and see how it goes. Due its first service next January. SO I'll review the situation when the time comes to book it in.

Besides that, the car has been great. Things I'd change if I had been on the design team though. But that's just personal choice as to how I would have set the car up. Be more than interested to have a test drive in the updated model when it comes out.

PS. Question. Do you know what they did to sort 5/6th gear? If it was just adjusting the gear linkage. then might they possibly have sorted one thing, but knocked another one out? Only guessing here, I'm no mechanic.

They told that changed parts for those gears, but did not get any document. So I only got their word about it.

 

[PaZeRa]

On monday I am scheduled with different dealer to check my gearbox operation. Don't know if they will give me a loaner so don't know when I will be able to leave my car there but judging from a phonecall, they are not afraid to open the transmission. I hope I will get back to you with more information soon.

BTW I know that Hyundai Motor Poland is creating a service bulleting for 5/6th gear issues.

 

[iiNNEX]

With mass production of cars, especially on new platforms there are issues found throughout. I will agree with you, nothing is worse when you pay good money for a product that is meant to be brand new. However, Hyundai sell these cars with 5 year warranties, which you can use to your advantage- if their gearbox's are not up to working standard, that is their issue and they must rectify it.

I do fully believe that if Hyundai were to spend a little more time investigating/listening to customers along with troubleshooting - the replacing synchro's 'Solution' would not have been such a high occurrence.

@iiNNEX gearbox woes ended up in his departure from the N brand with a sour taste in his mouth regarding the experience. not because of the gearbox itself, but because of the arduous process he went through with Hyundai in trying to solve the issue. correct me if i'm wrong but in the end the gearbox issue was solved before the car was finally sent back? The gearbox itself IS a great gearbox to use and that is a fact, yet again a small minority of complaints have seemed like they have outnumbered the large number of good reviews it has received when really; it's a minority!

Correct, I didn't leave the i30N, I left the sh**y dealer experience I received and wanted nothing more to do with the brand.

The car itself once mended was fantastic, after all I manage to put 7400 miles on it in like 5 months? Best FWD hot hatch I had driven at the time.

On another note, I have my eyes set on a GR Yaris at the moment but at the same time I still want that Cayman GTS... hmm

 

[r_anderson96]

Correct, I didn't leave the i30N, I left the sh**y dealer experience I received and wanted nothing more to do with the brand.

The car itself once mended was fantastic, after all I manage to put 7400 miles on it in like 5 months? Best FWD hot hatch I had driven at the time.

On another note, I have my eyes set on a GR Yaris at the moment but at the same time I still want that Cayman GTS... hmm

Spot on. Hope your keeping well mate.

I too have one eye on the Cayman GTS after my journey with the N comes to a close (not any time soon) an absolutely incredible car for the price. That or the slightly more sensible m340i x-drive.

 

[R Veloster N]

The Cayman GTS hands down and no shifting problems either.

 

[Paolo5]

I have to admit that over a year ago I was poised on buying an i30N fastback when I came upon this thread and decided to wait until I heard that i30N gearboxes in new vehicles were as excellent as they should be.

At the time, I raised the issue with a Hyundai salesman who denied that there was a problem. He said that if a problem manifested, it would be immediately rectified under warranty.

I have just read the 26 pages in this thread and am left wondering if gearbox glitches/problems still haunt the i30N.

I have placed a deposit on a new i20N. I am hoping that it will be great from the word go.

 

[GazmaN]

I have just read the 26 pages in this thread and am left wondering if gearbox glitches/problems still haunt the i30N.

Reports of issues across MY18, 19 & 20 models. But most people have been lucky (myself included; at least once it had a chance to loosen up). We'll see what happens with the facelift model but I've not heard of any changes to the manual box.

I raised the issue with a Hyundai salesman who denied that there was a problem. He said that if a problem manifested, it would be immediately rectified under warranty.

One thing I've learnt from Hyundai staff in Australia over the last couple of years, and even moreso over the last couple of months, is that you can tell when they are talking complete and utter bullsh*t - it's when their lips are moving.

I have placed a deposit on a new i20N. I am hoping that it will be great from the word go.

Congratulations man, I'm pretty sure you'll be fine. Hope to hear all about it right here once you take delivery. Welcome to the forum.

 

[Paolo5]

Thanks, GazmaN.
I am hoping that the i20N will be as reliable as my i30 diesel!

 

[PaZeRa]

Why go for i20N unless cost of i30N is too high?

Have you driven i30N before making an order for i20N? Suspension will be uncomparable. Regular i30 is extremely soft when i30N is really hard

 

[Paolo5]

Why go for i20N unless cost of i30N is too high?

Have you driven i30N before making an order for i20N? Suspension will be uncomparable. Regular i30 is extremely soft when i30N is really hard

When I was keen on the i30N, it was impossible to get a test drive of a new car. I really lost interest after reading all of the complaints on this forum of the dodgy gearbox shifting from 5th to 6th gear. This was at the time when the fastback version was just released.

 

[PaZeRa]

C'mon All cars have some faults. Gearbox issues are not that common and most of users hd it sorted quite quickly. I'm still fighting with it because it just won't happen when dealer's mechanic drove my car (together with me).

Still this is not a major issues so it would affect my decision on buying i30N. Especially that very soon you will be able to get it with DCT.

 

[Jajodu]

When I was keen on the i30N, it was impossible to get a test drive of a new car. I really lost interest after reading all of the complaints on this forum of the dodgy gearbox shifting from 5th to 6th gear. This was at the time when the fastback version was just released.

Only a very small minority had serious problems that involved gear synchros, all the others just needed the cables adjusted. There was a service bulletin from Hyundai about the issue.
I adjusted the cables myself and had no problems since that.
Bear in mind that forums are a very good source of info but people only complain when they have problems, not when everything is going well.