Sounds a lot like my experience. They found it has a problem and tried few times to fix it unsuccessfully so they closed the problem that it works as it should.
Sounds like you (like me) are dealing with completely incompetent Hyundai service centres. In which case you're forced to take the matter into your own hands. Take a deep breath, check this out from start to finish and have a crack. Jim knows what he is talking about:
n-cars.net
19.3.2021 And almost 10k kms later, today 6th blocked me out without me realizing(didnt go into 6th all the way) and it grinded a bit, then i put it in neutral and 6th and went in... i tested it extensivelly after for 30min and it seems the problem is back...i went to the dealer and demanded a new gearbox, the mechanic went for a drive with me and said he will back up my claim since it happened 2 times on our drive alone...It feels like from neutral between 5-6th into 6th half way there is some kind of a bump and sometimes it just makes it harder to shift, but sometimes blocks the shift completelly. So idk what we will do now, they sent a problem claim to the distributer now and im waiting for a reply.UPDATE:
Got the car back today, went to pick it up after work. The i20 did the job for 2 days. Car feels good on the initial drive, gear changes are also more fluid or smooth i would say. They said the cables were calibrated correctly so only the gearbox had a minor surgery. Attaching what was changed bellow on the pic ✌Also hope this is the end of the gearbox issues
This also happens to me quite often including the rest of the issues mentioned above. Might only be a cable misalignment issue rather than the whole gearbox being defective.
I was told this also. It was false in the same way. Do your best and find another dealership. It might take several tries but there have to be decent people wherever you're living. I'm sorry you had to go through this. In my particular case the dealership worked on the cables on three separate occasions and it still mostly shifts like shit to this day. Afterwards they told me the procedure they followed, which was not at all what the service manual said for changing the shifter cables. If they don't do it properly, I'll never feel right. That's how you know you have to either go back or tell someone to fix it(under warranty)
