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Surely you would be smelling the clutch burning???
 
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Surely you would be smelling the clutch burning???
If the pressure plate springs were weak and given the HP of the engine it might not take very long to eat up that friction material. But you are correct in that I would have thought some unusual smells would be evident. We were not there though so there must be some doubt as to how the clutch died. Hyundai should have some data on failures worldwide by now and know if there have been any clutch problems out "in the wild".
 
Have they provided you photos of the failed part? Would you be willing to share?
I have smelled burny clutch smell in my car, but it tends to be when doing a quick 3 point turn for example, rather than if launching.
But 5000 km is unacceptable.
Are there any aftermarket clutches available? If it's not covered by warranty then you can usually (other brands of car) get an uprated clutch fitted by an independent for a lot less money than OEM fitted by a dealer. Worth exploring.
 
Have they provided you photos of the failed part? Would you be willing to share?
I have smelled burny clutch smell in my car, but it tends to be when doing a quick 3 point turn for example, rather than if launching.
But 5000 km is unacceptable.
Are there any aftermarket clutches available? If it's not covered by warranty then you can usually (other brands of car) get an uprated clutch fitted by an independent for a lot less money than OEM fitted by a dealer. Worth exploring.
No photos as of yet, they are taking a double check with hyundai to see about warranty. The mechanic at the dealership said he would personally say its warranty although it's up to hyundai themselves.
I will be asking for photos when I talk to them next
 
UPDATE:
I am not too sure if the person wants to be named or not although I got a call from someone from the local dealer, they are on the forums here too and they have said. The clutch isn't being covered under warranty as it is a wear and tear part although the dealership is paying for the part as a guesture of good will as they dont believe it is my fault.

The person also confirmed there is no difference to if it was paid out under warranty or paid out by then as good will.
 
So what they're saying is it is warranty, because they don't think it's your fault (so it must be a parts failure = warranty). There's plenty of difference between warranty and good will - warranty is formally accepting a fault with it, good will is not, although the outcome is exactly the same for you which is a good thing. I assume they'll have it out with Hyundai for the costs. Clutches shouldn't fail that quickly, it's mad to say that it's anything but an issue with it.

Really pleased that either way it's going to be fixed though, I was shocked reading your initial post!
 
Not that I could easily imagine the amount of abuse a clutch would have to take to be gone after 5kkm, but did you by any chance buy a demo car?
 
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Not that I could easily imagine the amount of abuse a clutch would have to take to be gone after 5kkm, but did you by any chance buy a demo car?
It did have ~1500km or so since the dealer didn't want to sell it too early or something.
 
Well if there reading this not a chance would I anything other then a fully fitted replacement on a non tracked 5000km car I would rather take them to small claims and make sure everyone on social media knew the clutches are not fit for purpose

Hyundai wont allow the demonstrators to be sold for 90 days, I have too wait 8 days even though all the paper work had been done and I had paid in cash lol
 
So Hyundai have washed their hands of this and your dealer is paying to fix it themselves??
Sounds very unusual to me.
That dealer won't be in business for long if they keep doing stuff like that.
The cost of replacing the clutch, in parts and labor, will not be cheap. Depending on how much you paid for your car, new sales are only making 5%-10% when sold at Retail.
Dealers can't afford to run without the support of the manufacturers and the add ons they sell you when you buy new.
 
UPDATE:
I am not too sure if the person wants to be named or not although I got a call from someone from the local dealer, they are on the forums here too and they have said. The clutch isn't being covered under warranty as it is a wear and tear part although the dealership is paying for the part as a guesture of good will as they dont believe it is my fault.

The person also confirmed there is no difference to if it was paid out under warranty or paid out by then as good will.

I thought they said the clutch in the i30 N has been toughened but to wear out in 5000km is a big question mark.
Have you tried having a chat with @Bill Thomas about this?
 
I thought they said the clutch in the i30 N has been toughened but to wear out in 5000 km is a big question mark.
More details required. Taking the clutch from a 100 bhp car and toughening it might not be sufficient for a 270 bhp car.
 
If the clutch does not work properly, it can be burned down after 50km. Did not we even have someone here who said that the clutch is slipping? In this case you have a multiple of wear ..
 
Really the only way to f**k the clutch in 5000km's would be:

- Repeated hard launches (enough to heat the friction material up to critical temps and ruin it).
- Constantly slipping the clutch.
- Incorrect adjustment of the pedal / rod in the clutch master / release bearing / fork that is causing pressure to be taken away from the clutch engagement.
- Failure of a related component/s that directly affect the clutch.

So you're saying it had 1500km or so on it before you received the car? So really you've personally only done 3500km?

If I had done nothing wrong driving the car and the clutch failed....sure as hell wouldn't be paying for any repairs. At a minimum they should of at least agreed to strip it all down and see what actually failed & why. It could be a broken pressure plate. If it's an Exedy disc I've seen plenty where the springs on the disk have failed and made their way through the clutch and destroyed everything.

If they strip it and find out it's a legit part failure, are they going to honour it and cover all costs?
 
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