Gearbox 3500 miles in - Gear 2, 4 and 6 got stiffer..

[r_anderson96]

I think any argument or suggestion of taking it to a new dealer is pretty irrelevant now, this thread is now mainly an update as to how useless hyundai and the dealership have been with this specific case and has INNEX driven to now not wanting to be associated with the car or brand - which frankly I think is fair with his case.

 

[iiNNEX]

I don't think I've ever seen any one successfully achieve this. Even with alfa lol.

They always find a loop hole.

U think Ford will be better hmmm

I know people who have rejected cars a year after purchase, you just need to make sure you have a solid claim which I do. It's the reason I go back to the same crappy dealership too so they can further fool-proof my claim

As for Ford, I don't know but Ford Performance has been established for a very long time and there have been some cracking motors in the recent years. To be honest I don't think I ll be buying a new car again, probably previous gen Cayman S, E92 M3 Comp or something along those lines. Most new cars seem to be built poorly compared to early 2000's cars, not sure what changed :/

https://media.rac.co.uk/pressreleas...faulty-car-within-30-days-of-purchase-1226893

https://www.justanswer.com/uk-law/1tn99-hello-consumer-s-uk-equivalent.html

I'm still confused as to why you haven't taken it to a more reputable dealer service center? Despite what has happened in the beginning, the dealership service which sold you the i30N is obviously incapable of rectifying the issue to your satisfaction.

I understand you want to reject the car for various reasons but throughout the dilemma the most prevailing factor is, the poor service you've received from this particular dealership. It's reasonable to say, this service department is inept and incapable of diagnosing or repairing the car correctly. This would prompt me to quickly take it to a more competent service department. If the issues still exist after such a visit to another service department, then you'll have even more than ample cause to reject the vehicle.

Because the service I received has been great up until the point where my gearbox had to come out (which was start of December). Up till then I had no reason to change dealer? Also it is wrong to assume most of my problems are dealer/service related, it's actually the car itself. The service issues only came after the box was back in (forgot undertray, didn't align shifter cables and something is not tight enough as there is a knock when WOT over uneven roads).

 

[R Veloster N]

I can appreciate the sentiment but me personally, I'd exhaust every avenue for several reasons.

First being, giving no quarter to Hyundai to suggest it was anything but a lemon. Second, with the possibility the supplying dealers is simply too inept to repair it correctly and providing another service center the opportunity to make the car right.

I'm not saying @iiNNEX isn't justified in thought and action. I'm simply saying exhaust every avenue to either solve the issues or reject the car without quarter. Poor service is not the norm but does happen. Switching the dealership service, may solve the majority of the issues or solidify the rejection claim.

 

[iiNNEX]

I can appreciate the sentiment but me personally, I'd exhaust every avenue for several reasons.

First being, giving no quarter to Hyundai to suggest it was anything but a lemon. Second, with the possibility the supplying dealers is simply too inept to repair it correctly and providing another service center the opportunity to make the car right.

I'm not saying @iiNNEX isn't justified in thought and action. I'm simply saying exhaust every avenue to either solve the issues or reject the car without quarter. Poor service is not the norm but does happen. Switching the dealership service, may solve the majority of the issues or solidify the rejection claim.

Yes you are right there, providing I actually want the issues solved at this point (which I don't). It is why I have not taken it into the problematic dealer to have the whining and knock looked at, because I have simply had enough of the brand, the car and that dealer.

I am waiting for Hyundai Finance to deal with the claim now that they have all the information from day of purchase up till now, it is in their hands and they are fully aware of my intention.

The only way the dealership can remedy this (other than a full refund) is a replacement MY20 car which in turn I will take to a different dealership going forward.

 

[R Veloster N]

The only way the dealership can remedy this (other than a full refund) is a replacement MY20 car which in turn I will take to a different dealership going forward.

Absolutely agree with you on this statement.

 

[REM66]

the difficult part is definition of "reasonable" and the fact that he is beyond a 30-day window. up to 6 months he still has a right to reject the car after giving dealership an opportunity to fix it. they also "advise" to go to the same dealership.

thinking from @iiNNEX's perspective, I would do the same for the sole reason of getting rid of the vehicle. only if that is my ultimate goal. otherwise, run from these guys as far as you can.

last year I almost rejected my car when it took a month in total to fix the gearbox. but that "almost" never materialised because general manager from that branch handled the situation so well. in fact he did it so well, i just couldn't say no to his request to have one more chance at fixing my car.

back in 2006 my parents bought a vw passat. brand new and stuff. our car was faultless. one day a guy has pulled up in the same model at petrol station and was cursing the hell out of that particular model. within 10k miles, his engine blew and he had numerous trips to dealership.

When my car was in the detailers before Christmas he was telling me about a customer with a 911 GT3 RS which blew it's engine at 4k and they know of another local owner who lost an engine at 16k. Replacement cost is around £23k without labour. So it doesn't matter what you buy there will always be the potential of problems with something as complex as a modern car.
On the same day I was chatting with an AMG C63S owner and he swore by his previous Porsche for daily use but if he'd owned one of those GT3 RS it would likely be a different story.

 

[icelink]

When my car was in the detailers before Christmas he was telling me about a customer with a 911 GT3 RS which blew it's engine at 4k and they know of another local owner who lost an engine at 16k. Replacement cost is around £23k without labour. So it doesn't matter what you buy there will always be the potential of problems with something as complex as a modern car.
On the same day I was chatting with an AMG C63S owner and he swore by his previous Porsche for daily use but if he'd owned one of those GT3 RS it would likely be a different story.

that's the issue, you don't hear about positive things. no mechanic is ever going to go around and tell you "we've had a gt3 rs in for the service yesterday. didn't have any problems dude. it's amazing how smooth everything went". you know of this story because of how expensive the car is, how expensive the engine replacement is and the fact that engine blew at 4k. although I'm sure there is way more to it than the story tells.

perhaps the best thing for us is to have a chat with one of the mechanics in trusted dealerships and see what they get to look at on a daily basis. just to get a perspective into a bigger picture with i30N's.

overall I still love the car. it has problems but every time I approach and drive it, it gives me smiles. let's hope our friend iiNNEX gets a fair resolution to his case and no more problems

 

[R Veloster N]

When my car was in the detailers before Christmas he was telling me about a customer with a 911 GT3 RS which blew it's engine at 4k and they know of another local owner who lost an engine at 16k. Replacement cost is around £23k without labour. So it doesn't matter what you buy there will always be the potential of problems with something as complex as a modern car.
On the same day I was chatting with an AMG C63S owner and he swore by his previous Porsche for daily use but if he'd owned one of those GT3 RS it would likely be a different story.

Porsche GT3 RS is even more reliable and trouble free.

 

[pillred]

Actually there is a lot to worry about and rightly so. Linkage? Sure, but why is linkage going wrong at 1400km? What kind of useless QC are we experiencing here?

There are so many people on this forum suffering from various gearbox problems, some worse than others. This is not to be ignored and the only time Hyundai will start listening and doing something about it, is when people reject and return their cars, so the dealers start taking losses.

Just a thought



5th and 6th gear grinding/not going in properly is a synchro issue, as documented on this forum.

However since you are experiencing R, 1, 2 and 3 then I would say either shifter cables, linkage adjustment or something within the box itself. Hyundai will be able to diagnose it for you, let us know how you get on!

As I have said before if there is something fundamentally wrong with the design of the gearbox or linkage why the hell is mine and many others not affected? it's like a knife through butter in all gears.

 

[pillred]

Right, so it's back home now. They seem to have fixed what it went in for and as I thought, it was shifter cable related:

Car wise, it feels good to drive. All gears now go in smoothly, no notchiness and no weird grinding/not getting into gear, even goes into 1st well when coming to a stop!

Almost feels like, this is how it should of been when I took delivery !

One thing I noticed however, and it sort of scared me, was when I pulled out of a junction at full throttle in first gear, there was a loud bang, coming from the front passenger side which literally caused a vibration throughout the body of the vehicle. It lit up a red light on the dash for a millisecond and then went away. Didn't have enough time to read or see what it was, and have been trying to re-produce it without luck. Will try again later when there is less traffic about.

My 2 cents on the above is, they probably forgot to tighten something up to spec again, but let's just hope it's a one off. It's always launched well in first gear, didn't even wheel hop much to be honest so this was a bit of a shock lol.

Did you have it in normal mode with traction on? my car made a horrible banging noise the first time I really pulled away hard in first gear same as my 308gti used to, when I put it in sport it was fine could it have been that?

 

[Davo01]

Did you have it in normal mode with traction on? my car made a horrible banging noise the first time I really pulled away hard in first gear same as my 308gti used to, when I put it in sport it was fine could it have been that?

That’s axel tramp - a high powered FWD issue. Depending upon road surface quality, temperature and clutch/throttle modulation it can be really bad or minor. Apparently turning ESC off alleviates it somewhat.

 

[pillred]

That’s axel tramp - a high powered FWD issue. Depending upon road surface quality, temperature and clutch/throttle modulation it can be really bad or minor. Apparently turning ESC off alleviates it somewhat.

Is that what it is, I always thought it was what the traction control did, found it was much better with it turned off, thanks for the explanation.

 

[iiNNEX]

Did you have it in normal mode with traction on? my car made a horrible banging noise the first time I really pulled away hard in first gear same as my 308gti used to, when I put it in sport it was fine could it have been that?

That’s axel tramp - a high powered FWD issue. Depending upon road surface quality, temperature and clutch/throttle modulation it can be really bad or minor. Apparently turning ESC off alleviates it somewhat.

Yes it is axle tramp, however the noise mine is making is different, it sounds like something isn't bolted down properly. I know this because I have launched the car from a standstill before the gearbox work took place and this noise wasn't there (with and without traction control).

I have tested this in Eco, Normal and Custom/N modes.

As I have said before if there is something fundamentally wrong with the design of the gearbox or linkage why the hell is mine and many others not affected? it's like a knife through butter in all gears.

There is something wrong, however as witnessed on this forum it is not present on most vehicles. After the work on my box, it is now butter smooth and slots in like you expect it too, with minimal effort.

Luck of the draw ey..

 

[GazmaN]

Luck of the draw ey..

Yep...and that, my friend, pretty much sums up this whole sordid affair.

 

[Jajodu]

If I was you I'd get under the car with some spanners and run around all the bolts.

 

[iiNNEX]

If I was you I'd get under the car with some spanners and run around all the bolts.

I would, presuming:

- I want it fixed
- I was the one that caused it

Also if I do end up touching stuff underneath, they will most likely try to blame me when it inevitably goes back in

Edit: See post #164

 

[GazmaN]

I would, presuming:

- I want it fixed
- I was the one that caused it

Also if I do end up touching stuff underneath, they will most likely try to blame me when it inevitably goes back in

Edit: See post #164

I'd take Jim's advice anyway. If they miss reattaching something as bloody large and obvious as your undertray, I'd not be surprised if they missed tightening up a nut somehere. If something lets go and you wreck the car you've got a whole new set of problems to deal with regardless of whose fault it is. And given your run of luck I would not be tempting fate.

 

[iiNNEX]

I'd take Jim's advice anyway. If they miss reattaching something as bloody large and obvious as your undertray, I'd not be surprised if they missed tightening up a nut somehere. If something lets go and you wreck the car you've got a whole new set of problems to deal with regardless of whose fault it is. And given your run of luck I would not be tempting fate.

Actually if something does go, I have plenty of proof and blame to go around their way.

That said, it is not being driven at the moment, I have cleaned it and stored it in the garage till I hear more from my complaint handler. I don't think it's anything major that isn't attached properly but as you say it could still be dangerous.

 

[Danloki]

Well all I can say is good luck. I really do hope you get what you want and eventually be happy with your car, whatever marquee you go for in the end.

 

[iiNNEX]

Well all I can say is good luck. I really do hope you get what you want and eventually be happy with your car, whatever marquee you go for in the end.

Thank you mate, who knows the dealer might actually feel bad for me and get me a replacement N which ends up being trouble free :OOO /sarcasm