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Well-Known Member
Apr 1, 2018
My car is on a novated lease through work and I am through Vero. It's pricey as all get out - $1200 a year. That said, it includes lease insurance if I were to become unemployed, and tyre insurance.

The claim I have made was as easy as it could be even though the person at fault couldn't be identified. I spoke with the same person every time, I had her mobile phone number, and they held off on charging me the excess for nearly a month while they tried to get the police to release the name of the homeless guy who fucked up the side of my N. Police would not do so btw and I was foolish and didn't get his name as they put him in the paddy wagon.

Obviously, it is conjecture, but speaking with others who are with them, no one has ever had a claim go 'bad'.