Hi
Seeking fedback from owners to my problem car!
I purchased a $45,000 Hyundai i30N high performance car from Lennock Hyundai in July 2018 after reading the great reviews of this sports car. At the beginning of August 2019 there was a distinct smell and I took it back to the dealer so they could assess the issue. After assessing the car they said it was coming from the clutch but after testing said there was no problem (at 17,000 km). Two weeks ago I was driving to the shops and the gear box failed nearly causing a major accident and the car had to be towed to the dealership (at 21,000 km). After it being assessed again, Hyundai has determined that the damage to the gear box was caused by driver error and will not cover it under warranty. I have not driven the car untoward and a car of this nature should last longer than 12 months. I have rung Hyundai Customer Care and have been told there is nothing more that I can do!
I have been told that it will cost $4000 to repair and which I cannot afford and therefore I am left with a 'lemon'.
Wasn't the car meant to have a toughened gear box and a track warranty!!??
I understand that under the Australian Consumer Law, when I buy products and services they come with automatic guarantees that they will work and do what I asked for.
Any advice apprciated!
Seeking fedback from owners to my problem car!
I purchased a $45,000 Hyundai i30N high performance car from Lennock Hyundai in July 2018 after reading the great reviews of this sports car. At the beginning of August 2019 there was a distinct smell and I took it back to the dealer so they could assess the issue. After assessing the car they said it was coming from the clutch but after testing said there was no problem (at 17,000 km). Two weeks ago I was driving to the shops and the gear box failed nearly causing a major accident and the car had to be towed to the dealership (at 21,000 km). After it being assessed again, Hyundai has determined that the damage to the gear box was caused by driver error and will not cover it under warranty. I have not driven the car untoward and a car of this nature should last longer than 12 months. I have rung Hyundai Customer Care and have been told there is nothing more that I can do!
I have been told that it will cost $4000 to repair and which I cannot afford and therefore I am left with a 'lemon'.
Wasn't the car meant to have a toughened gear box and a track warranty!!??
I understand that under the Australian Consumer Law, when I buy products and services they come with automatic guarantees that they will work and do what I asked for.
Any advice apprciated!