Hyundai service standard is excellent

[Severnmob]

As I have been commenting in the Micron Grey thread, my car was off the road for nearly two weeks while the dealership (Essendon Hyundai) tried to work out why the engine was running rough and mis-firing.

I did get a bit frustrated and vent, but I knew that the techs at the dealership were doing their best and not fobbing me off.

Hyundai Australia even went to the effort of arranging to truck an N from Sydney to Melbourne as a loan car but this wasn’t necessary in the end because the fault (loose earth connection) was identified.

Overall Hyundai delivered on a high level of service.

 

[Stash-N]

As I have been commenting in the Micron Grey thread, my car was off the road for nearly two weeks while the dealership (Essendon Hyundai) tried to work out why the engine was running rough and mis-firing.

I did get a bit frustrated and vent, but I knew that the techs at the dealership were doing their best and not fobbing me off.

Hyundai Australia has even went to the effort of arranging to truck an N from Sydney to Melbourne as a loan car but this wasn’t necessary in the end because the fault (loose earth connection) was identified.

Overall Hyundai delivered on a high level of service.

Great news @Severnmob. Thanks for updating the forum on the result. Great to hear Hyundai (AUS) was willing to go the extra mile with the loan car too.

 

[coxy 2 carpets]

would you mind just giving a bit more info on what fixed yours? as mine has been misfiring for 6 months now and nothing that they have done has fixed it, cheers

 

[Mordog]

Maybe with a picture?

 

[Severnmob]

would you mind just giving a bit more info on what fixed yours? as mine has been misfiring for 6 months now and nothing that they have done has fixed it, cheers

I was told that the earth (ground) connection to the cylinder head was loose. This affected the operation of a coil.

 

[coxy 2 carpets]

I was told that the earth (ground) connection to the cylinder head was loose. This affected the operation of a coil.

Thanks for that mate, i’ll go and double check mine, another thing to tick off the list!

 

[Severnmob]

Maybe with a picture?

It might be the AE1 wire but this is only a guess based on what I was told.

 

[Mordog]

Thanks

 

[Drbollox]

I'm gonna wiggle mine on delivery, what a pesky prob.
All though I bet there has been a TIS on it already.